We are committed to providing our customers with a seamless shopping experience. We understand how important it is for you to receive your products in a timely and secure manner, and we work hard to ensure that your order is processed and shipped efficiently. Our delivery policy is designed to give you a clear understanding of how we handle orders, shipment timelines, and what to expect from the moment you make a purchase. Below, you will find detailed information about our shipping procedures, delivery times, and answers to any potential questions you may have.

We offer free standard shipping for all orders, ensuring you get your products without additional shipping fees. This updated delivery policy provides clear details about shipping times, procedures, tracking, and other essential information to ensure you are fully informed about your order.

Shipping Locations & Delivery Times

We currently offer free shipping for orders to the following regions:

• United States
• Canada
• United Kingdom
• Australia
• Western Europe

Processing Time:
All orders will undergo a 1 to 3 business day processing period to ensure product quality and accuracy before being handed over to our couriers. This includes verification of the order details, product quality checks, and packaging.

After processing, shipping times can vary based on your location. Here are the typical delivery times from the date your order is shipped:

Please note that the shipping time excludes weekends, holidays, and potential delays caused by factors such as customs processing or weather.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. This number can be used to track the status of your package on both our website (Check Order Status) and your local postal service’s tracking page.

The tracking number is usually sent within 2-3 business days after full payment has been made. If you experience any issues with tracking or delays, feel free to reach out to our customer service team.

Invalid Shipping Addresses

We are sorry to inform you that APO/FPO/DPO addresses cannot be processed at this time due to shipping restrictions. Additionally, please ensure that the shipping address you provide is complete and accurate. If a parcel is returned due to an incorrect or incomplete address, we do not make arrangements for reshipping.

Taxes and Duties

AnimalDildo.com does not charge any additional taxes on your products. The price you see at checkout is the final sale price, and no extra tax or duty will be added to your purchase. However, please note that international customers may be subject to customs fees and import duties in their country, which are the responsibility of the buyer.

Additional Shipping Information

• UPS Remote Area Surcharge: If you select UPS as your shipping method, and your address is in an extended area for UPS delivery, our customer service team will contact you. You may need to either change the shipping method or pay an extra US $35 to US $50 surcharge for remote delivery areas.
• Shipping Delays: While we do our best to ensure timely deliveries, we cannot guarantee specific shipping times due to external factors such as customs delays, extreme weather, or issues with the courier services. We trust our delivery partners to handle shipments efficiently, but please be aware that some delays may occur depending on your location or other unforeseen circumstances.
• No Reshipping for Returned Parcels: Please ensure that your address is correct and complete when placing your order. If a parcel is returned to us due to an invalid address, we will not arrange for reshipping, and the customer will be responsible for any additional fees that may arise.

Customer Service

If you have any questions about your order, need further clarification, or encounter any issues during the shipping process, our dedicated customer service team is available to assist you. You can contact us via our website or email us at support@animaldildo.com. We will respond promptly and do everything we can to resolve any concerns you may have.

Why Choose AnimalDildo.com?

• Free Shipping: We offer free standard shipping on all orders to the United States, Canada, the United Kingdom, Australia, and Western Europe.
• Discreet Packaging: All products are shipped in plain, unmarked packaging to ensure your privacy.
• Secure Payment Processing: Your payment details are securely processed with the latest encryption technology to ensure safe and private transactions.
• High-Quality Products: We ensure that all products undergo strict quality checks before being shipped to our customers, guaranteeing top-notch satisfaction.
• Customer Support: We pride ourselves on our excellent customer service. Our team is available to assist you with any questions you may have about your order, shipping, or products.

Discreet Packaging

At AnimalDildo.com, we understand that privacy is important to our customers, which is why we make sure that all of our products are shipped in Discreet packaging. Your order will arrive in a plain, unmarked box, and no identifying information regarding the contents will be visible on the exterior. This ensures that your privacy is protected at all times, from the moment your order is processed to when it arrives at your doorstep.

Tracking and Updates

Once your order has been processed and shipped, we will provide you with tracking information. We send this to your email address, so you can track your order from the moment it leaves our warehouse until it reaches your location. If you notice any issues with tracking, or if there are any unexpected delays, our customer service team is available to assist you.

We strongly recommend that you keep an eye on your tracking information to ensure that your order arrives within the estimated delivery window. If you have any concerns or if you experience any delivery issues, please contact our customer support team for assistance.

Additional Information

While we make every effort to ensure that your order arrives within the estimated delivery window, there may be occasional delays due to external factors beyond our control, such as:

• Severe weather conditions
• High shipping volumes during holidays or promotions
• Customs delays for international shipments
• Courier or postal service delays

We do our best to communicate with our shipping partners and resolve any issues quickly, but in some cases, delivery delays may occur.

Contact Us

If you have any questions about your delivery, or if you need assistance with your order, our customer service team is here to help. You can contact us through our website, or by emailing our support team at service@animaldildo.com. We are happy to assist you with any shipping-related inquiries or concerns.

Thank you for choosing AnimalDildo.com for your purchase. We are committed to delivering your order safely, discreetly, and on time. We look forward to providing you with high-quality products and excellent service!